Built to connect.

PitlaneHQ is built to connect. Lead capture, two-way Xero and QuickBooks sync, and full CSV export ship on every plan — no add-on, no enterprise tier. Signed webhooks for lead and enquiry events and Zapier automation are available on request — contact us to enable them for your workshop. A full programmatic REST API is in beta; if you’re scoping a deeper integration, talk to us and we’ll tell you exactly what’s possible today.

Catch every lead, wherever it comes from.

Your website forms, Google ads, Facebook ads, your booking widget, the contact form on your franchise group page — every enquiry lands in the same inbox with the source, the campaign, and the device that brought it in.

• —Squarespace / Wix / WordPress contact forms
• —Meta lead ads + Google ad clicks (UTMs preserved)
• —A QR code on the workshop wall
• —A custom signup page your designer built

Keep your accountant in sync without lifting a finger.

Connect Xero or QuickBooks Online once and invoices, payments, and contacts sync both ways. No double entry, no end-of-month surprises. Need the raw data elsewhere? Export any record you own as CSV, any day.

• —Xero — two-way invoice, payment, and contact sync
• —QuickBooks Online — two-way invoice, payment, and contact sync
• —Reconcile a payment in your books; the invoice is marked paid in PitlaneHQ
• —CSV export of customers, vehicles, jobs, and invoices

Get a ping the moment a lead or enquiry lands.

Subscribe to the events we publish today — a new lead, a new website-chat enquiry, a new message, a closed conversation — and route them where your team already lives. Delivery is signed Stripe-style (HMAC) so you can verify it came from us. More event types are on the roadmap.

• —New lead → POST to your CRM or ops tooling
• —New website-chat enquiry → ping the workshop chat
• —New message on a conversation → notify reception
• —Verify every payload with the signing secret we issue

Own your data. See the numbers that matter.

Every record you own — customers, vehicles, jobs, invoices — exports as CSV any day of the week, no lock-in. The Analytics module gives you revenue, gross profit, technician utilisation, and lead conversion in-app. A reporting API for live external dashboards is in beta.

• —CSV export of every customer, vehicle, job, and invoice
• —In-app Analytics: revenue, GP%, utilisation, lead conversion
• —A live reporting API for Power BI / Looker — in beta, talk to us
• —Drop a CSV into the spreadsheet your accountant already uses

Automate with Zapier — no code required.

Connect PitlaneHQ to Zapier and route new leads and enquiries into thousands of downstream apps without writing a line of code. Lead and enquiry triggers are available on request — contact us to enable them; more triggers are rolling out.

• —New lead → Mailchimp tag + welcome email sequence
• —New lead → add a row to a Google Sheet
• —New website-chat enquiry → Slack the team
• —New enquiry → create a task in your project tool

Multi-site? Roll everything up.

Each location runs on its own site with its own data — and the Multi-Site module rolls group reporting up for the owner or GM. Per-site lead webhooks and central marketing attribution let franchise groups and chains see the whole network without forcing a single workflow on the floor.

• —Group-wide reporting across every site in one view
• —Per-site lead webhooks feeding a central CRM
• —Central marketing attribution across locations
• —Per-site CSV export for the franchisor