PitlaneHQ
FEATURE · SMS & MARKETINGSYDNEY · --:--:--

The cheapest no-show fix you'll ever buy.

Booking confirmations, ready-for-pickup pings, follow-ups, marketing campaigns. Two-way conversations attached to the customer record.

  • DELIVERABILITY

    High deliverability via AU long codes — Spam Act 2003 compliant.

  • TEMPLATES

    Booking confirm, ready-for-pickup, payment received, reminder cycles.

  • TWO-WAY

    Customer replies land in the workshop inbox; reception responds.

  • MMS

    Text a photo of the worn part; their reply photos land in the same thread.

CAPABILITY · 01

Transactional SMS that earns its keep.

Booking reminders and service-due reminders fire automatically on schedule; booking confirmation, ready-for-pickup and payment-received messages send from saved templates in a couple of taps. Customers get a coherent thread per job, not a stream of one-shot blasts from different numbers.

CAPABILITY · 02

Campaigns to your existing list.

Segment by how long since their last service, job category, or suburb. Schedule a Saturday aircon-regas campaign to customers in Penrith who haven't been in for 6 months, send Friday afternoon, watch Monday's diary fill.

CAPABILITY · 03

Compliance built in.

Spam Act 2003 compliant. STOP keyword honoured automatically. Marketing opt-out is separate from transactional opt-out — reminder SMS still go out to a customer who opted out of marketing.

FAQ

Common questions.


How is SMS billed?
200 SMS/month included on the Marketing module ($29/mo inc GST). Beyond that, top up prepaid SMS credits from about 8c each.
Can I send from my own number?
Yes — we provision a dedicated AU long code for your workshop, or you can bring your own carrier account on request.

Send a test campaign.

Live demo runs a sample reminder cycle and a marketing campaign through the live SMS path.