Priced by team size.
Three plans for Australian workshops, each with the full workshop core. Add the modules you need, or take all seven with Complete.
- 14 days free, no card
- · No lock-in contract
- · No setup or import fee
Pick your plan.
- Starter1$109/mo inc GSTUp to 5 users25 GB file storage
The whole workshop core for a small team. Everything you need to run jobs day-to-day.
Start 14-day trial - GrowthMost popular2$149/mo inc GSTUp to 10 users50 GB file storage
Room for a growing crew — reception, service advisors, and a full bay of techs.
Start 14-day trial - Pro3$199/mo inc GSTUp to 20 users150 GB file storage
+$10/mo per extra user over 20
Built for busy multi-bay shops. Need more than 20? Add seats as you hire.
Start 14-day trial
Every plan includes
- Dashboard & diary
- Jobs & invoices
- Quotes & bookings
- Stock & suppliers
- Purchase orders
- Customers & vehicles
- Service reminders
- Rego lookup* on every vehicle
More than 20 users, or multiple sites?
Contact us about custom pricing for workshop groups and franchises.
* Vehicle rego lookups are billed as you go.
Add only what you use.
Turn modules on or off any time from Settings. Mid-cycle changes are prorated. All prices in AUD inc GST.
| Module | What it adds | Per month |
|---|---|---|
| Analytics | Reports, insights and audit log. | $29 |
| Multi-Site | Manage multiple locations with separate settings and stock. | $49 |
| Marketing | Leads tracking, SMS campaigns, and ad tracking. | $29 |
| Point of Sale | Counter sales and quick checkout for walk-in customers. | $19 |
| HR & Payroll | Technician management, timesheets, and payroll tracking. | $39 |
| AI Features | Smart replies, document wording, voice-to-text, job estimation.Fair-use limitsStandalone fair use each month, shared by the whole workshop across every AI feature: 1,500,000 tokens and 800 user-initiated requests, reset on the 1st (UTC). System-triggered AI counts toward tokens, not requests. At the request limit, staff-triggered AI pauses until the reset; once recorded token use reaches the limit, new AI feature requests pause until the reset, and a request already running can finish. An Owner or Admin can set a lower cap; only Pitlane raises the limit. Complete bundles have no fair-use limit. | $29 |
| Fleet Management | Fleet accounts, manager portal, service schedules and SLA tracking. Customer-level PO numbers and customer statements are included in the base product. Per-fleet PO rules and per-vehicle fleet statements require the Fleet add-on. | $49 |
| All seven, added one by one | $243 | |
Also available: PitlaneInfo add-on (from $39/mo inc GST).
Your plan plus all seven modules.
One price that bundles every add-on module above, plus a monthly SMS allowance. It costs less than adding all seven one by one. PitlaneInfo is available separately.
Starter Complete
$299/mo inc GSTUp to 5 users · all seven modules · 100 SMS credits a month.
$352 à la carte — save $53/mo
Start 14-day trialGrowth Complete
$349/mo inc GSTUp to 10 users · all seven modules · 200 SMS credits a month.
$392 à la carte — save $43/mo
Start 14-day trialPro Complete
$399/mo inc GSTUp to 20 users · all seven modules · 300 SMS credits a month.
$442 à la carte — save $43/mo
Start 14-day trial
Usage charges
- Rego lookups
- NEVDIS $0.36 per lookup. Other lookup tiers have different rates. A no-match result costs $0.15.
- Extra users on Pro
- $10/mo each beyond 20 users.
- Extra SMS number
- First number included. Each extra number $20/mo.
SMS credits
Only Complete plans include SMS credits each month: Starter 100, Growth 200, Pro 300. The Marketing add-on on its own includes none; texts are bought in packs. Allowance resets monthly; unused allowance does not roll over. Purchased credits never expire.
Credit packs are $10 for 70, $25 for 180, $50 for 380, $100 for 800, $250 for 2,350, $500 for 4,850 or $1,000 for 10,000 credits, including GST.
How credits are counted
AU SMS uses 1 credit per segment (160 GSM-7 or 70 Unicode units for a single segment; 153/67 for multipart texts). NZ SMS uses 2 credits per segment. AU MMS uses 7 credits, NZ MMS 14. SMS is capped at 6 segments; longer texts are refused without a charge.
File storage holds the photos and documents you attach to jobs; you can add more from Settings › Subscription if you run out.
Common questions.
- Is there a free trial?
- Yes. 14 days, no credit card required. Subscribe at the end to continue using the Service. After the trial expires, your data is kept for 60 days, then scheduled for deletion if you have not subscribed. Warning emails may extend this deadline. Existing retention deadlines continue to apply. Export your data before you leave. Retained records and backups are described in Privacy §9.
- How does billing work?
- Monthly billing in AUD via Stripe. Pick a plan by team size — Starter ($109/mo, up to 5 users), Growth ($149, 10) or Pro ($199, 20), all inc GST — then add any of the seven modules on top. Mid-cycle changes are prorated.
- Is there a contract or cancellation fee?
- No lock-in and no cancellation fees. Cancel from Settings any time. Access runs to the end of the billing period.
- Can I change my plan later?
- Yes — move up or down a plan, or toggle any module, any time from Settings > Subscription. Mid-cycle changes are prorated.
- What if I have more than 20 users?
- The Pro plan covers up to 20 users. Beyond that, extra seats are $10/mo each. Workshop groups and franchises can contact us for custom Enterprise pricing.
- What if I have more than one location?
- Extra locations are covered by the Multi-Site module. If a second site sends its own SMS it needs its own number: the first number is included, and each additional number is $20/mo. It is added automatically when you set the number up and removed when you release it.
- How much file storage do I get?
- Every plan includes storage for the files you attach to jobs — photos, receipts, reports and other documents: 25 GB on Starter, 50 GB on Growth and 150 GB on Pro. Move up a plan and the larger allowance applies as soon as the plan change goes through. If you need more than your plan includes, extra storage can be added — and removed again — from Settings › Subscription.
- What's the Complete package?
- Complete bundles your plan with all seven add-on modules at a discount — $299/mo on Starter, $349 on Growth, $399 on Pro (inc GST). PitlaneInfo is available separately.
- Do you charge a setup fee?
- No setup fee, no data import fee, no onboarding fee. The trial is the onboarding.
Run your next job on PitlaneHQ
14 days free. No card. No lock-in. Plans from $109/mo inc GST.