PitlaneHQ
FEATURE · ONLINE BOOKINGSYDNEY · --:--:--

Bookings while you're under a bonnet.

Customers self-serve a booking request on your website at midnight. The widget reads your live diary so customers only see open days. Your team confirms each request.

  • BAY-AWARE

    Booking widget reads your bay capacity — customers only book as many jobs as you have bays to run.

  • 24/7

    Customers request a booking while you're asleep. Confirmation goes by SMS.

  • YOU CONFIRM

    Each booking arrives as a request your team confirms before it is locked in.

CAPABILITY · 01

A widget that fits your site.

Embed a booking iframe on your existing website (WordPress, Wix, Squarespace, custom HTML). The styling inherits your colours; the form fields are configurable per service type. Choose exactly which services are bookable online — offer logbook and brakes, say, and keep the complex jobs off the public form.

CAPABILITY · 02

Bay-aware capacity.

The widget reads your live diary and your bay capacity. If all three of your bays are booked Tuesday, the customer only sees Wednesday onwards — no phone-call triage to find out you can't actually fit them in.

CAPABILITY · 03

Bookings that don't become problems.

Booking creates a request with the customer + vehicle details and notifies reception, who confirm it into the diary. SMS reminders go out 48 hours before. No-show rate drops below 5% for workshops that turn the SMS reminder cycle on.

FAQ

Common questions.


Can I take a deposit at booking?
Card deposits at booking via PitlanePay are coming soon. Today you confirm the booking and invoice on completion.
What if the customer's vehicle isn't in the system?
They enter the rego and vehicle details at booking, and a new vehicle record is created when your team confirms the booking into a job.

See your widget on a real site.

We'll embed a sample booking widget on a staging copy of your existing site.