One Platform, Every Location
Manage multiple workshop locations from one platform. Per-site stock levels, cross-site job sharing, consolidated reporting, and site-specific settings.
THE CHALLENGE
Sound Familiar?
The Problem
- Running separate systems for each workshop location with no shared view of operations
- Stock discrepancies between locations — parts show as available at one site but are actually at another
- No consolidated reporting — pulling numbers from each location manually to get a business overview
- Customers serviced at one location have no history visible at another when they drop in
The Solution
- All locations managed from a single platform with a site selector to switch between workshops instantly
- Per-site stock levels with clear visibility across all locations. Transfer parts between sites without losing track
- Consolidated analytics and reports that roll up data from all sites or drill down to a single location
- Shared customer and vehicle records across sites — service history follows the customer everywhere
FEATURES
Everything You Need
Site Selector
Switch between workshop locations with one click. The sidebar site selector filters jobs, invoices, stock, and everything else to the active site.
Per-Site Stock Levels
Track stock quantities independently at each location. See what is available where without picking up the phone.
Cross-Site Job Sharing
Share jobs between sites so multiple locations can see and contribute to the same work. Perfect for specialist overflow.
Site-Specific Numbering
Each location gets its own numbering prefix — SC-J000001 for Sunshine Coast, BNE-J000001 for Brisbane. No duplicates across sites.
Consolidated Reporting
View revenue, jobs, and utilisation across all sites in one report. Or filter down to a single location. Management gets the full picture.
Per-Site Settings
Each location has its own address, phone, email, opening hours, and timezone. Business branding (logo, ABN, banking) is shared.
Per-Site API Keys
Each location gets a unique API key for lead capture. Leads route to the correct site automatically based on which key is used.
Per-Site Phone Numbers
Each site can have its own dedicated Twilio phone number for SMS. Customers always receive messages from their local workshop number.
HOW IT WORKS
From Start to Finish
Add Your Sites
Create a site for each workshop location with its name, address, phone, email, opening hours, and numbering prefix. Each site is a self-contained workspace.
Assign Users
Users can access one or all sites depending on their role. Managers might see all sites while technicians only see their home location.
Switch Between Sites
Use the site selector in the sidebar to switch context. Jobs, invoices, stock, leads, and everything else filters to the active site. Switching is instant.
Review Across Sites
Analytics and reports can show data for a single site or all sites combined. Get the consolidated business view without switching contexts.
COMPARE
Why PitlaneHQ?
| Feature | PitlaneHQ | Spreadsheets | Other Software |
|---|---|---|---|
| Multiple locations in one platform | |||
| Per-site stock level tracking | |||
| Cross-site job sharing | |||
| Site-specific auto-numbering prefixes | |||
| Consolidated multi-site reporting | |||
| Per-site opening hours and timezone | |||
| Per-site lead capture API keys | |||
| Per-site dedicated phone numbers | |||
| Shared customer records across sites | |||
| Instant site switching in UI | |||
| Per-site user access control | |||
| Shared business branding (logo, ABN) |
USE CASES
Real Workshop Scenarios
Two-Location Workshop
The Challenge
A workshop owner opened a second location and tried managing it with a separate login and separate data. Customers who visited both sites had fragmented records.
The Solution
Both sites now run on PitlaneHQ with shared customer records. The owner switches between sites in one click and views consolidated revenue reports.
The Result
Eliminated duplicate data entry. Customers get recognised at either location with full service history. Monthly reporting takes 5 minutes instead of a full day.
Franchise Operations
The Challenge
A 4-location franchise had different software at each site. Head office could not get a consolidated view without manually merging spreadsheets from each manager.
The Solution
All sites migrated to PitlaneHQ. Head office uses consolidated reports while each site manager sees only their location by default.
The Result
Real-time visibility across all locations. Head office spots underperforming sites immediately and can drill into the data without asking for reports.
Specialist Overflow
The Challenge
A workshop with a diesel specialist at one location and a general site nearby had no way to share jobs. Diesel work booked at the wrong site required phone calls to redirect.
The Solution
Cross-site job sharing lets the general site create a job and share it with the diesel specialist location. Both sites see the job and can update progress.
The Result
Specialist work is routed to the right location without phone calls. Customers book at either site and the job finds its way to the right technician.
FAQ
Frequently Asked Questions
What Workshops Are Saying
Customer stories coming soon. We are building something workshops will love.
Ready to Streamline Your Workshop?
Join hundreds of Australian workshops already using PitlaneHQ to manage their business more efficiently.