Can each site have its own stock, settings and rosters?

Each site keeps its own stock and settings. Rosters need the HR & Payroll add-on.

Do all sites share one Xero or QuickBooks account?

The accounting connection belongs to the workshop. Eligible finalised invoices from its sites push to its connected Xero or QuickBooks Online organisation.

Can I move all my sites across?

Yes. Data import is free from any system. We agree the scope and timing with you, site by site if that suits.

Standard plans have none. Enterprise support terms are agreed in writing.

Workshop groups

Workshop software for groups, franchises and fleets

Running two or more sites on separate copies of the same tool means separate databases, duplicate customers and no single view of the group. PitlaneHQ keeps every site in one system, with each site's own stock, settings and diary, and one customer record across the group.

Book a demo Talk to us about group pricing

For workshops with 2 or more sites. The demo runs a 3-site sample group.

One system, each site its own

With the Multi-Site add-on:

Per-site stock and settings. Each site has its own bins, opening hours, bank details and supplier accounts.
Shared customers. One customer record across the group by default, so you avoid duplicates.
Site access. Reception at a site sees that site's diary, jobs and stock. Staff can be locked to the sites they work at.
Cross-site jobs. A customer drops off at one site and picks up at another, with no re-entry.
Site prefixes. Each site has its own number prefix, so every job, invoice and quote shows which location it came from.
SMS numbers. One SMS and MMS number is included. A site can add its own number as a paid extra.

Group reports

With the Analytics add-on, compare sites on gross profit, utilisation and throughput, and drill down to site, technician and job. Export to CSV or PDF. Analytics and reports

Fleet customers

Customer-level PO numbers and customer statements are in the base product. The Fleet add-on adds fleet accounts with a fleet manager portal, per-vehicle service schedules, SLA tracking with a breach log, per-fleet PO rules and per-vehicle fleet statements. Statements show GST per line and your ABN. Fleet workshops · Heavy vehicle workshops

When you need more: enterprise

For groups and franchises that want custom pricing, single sign-on (SAML 2.0 or OIDC, enabled on request), white-label branding on customer-facing documents, executive dashboards or custom integrations. Support terms for a group are agreed in writing; standard plans have no SLA. Enterprise

Where your data lives

Workshop records are hosted on Microsoft Azure, Australia East (Sydney), with an encrypted backup copy held offshore. Each workshop's records are kept separate from other workshops. Where your data lives · Sub-processors

Pricing

Plans are priced by team size: Starter $109, Growth $149 and Pro $199 a month inc GST, for up to 5, 10 and 20 users. Extra users over 20 are $10 a month each. Multi-Site, Analytics and Fleet are add-on modules. Prices are on the pricing page. Groups can ask for custom pricing.

FAQ

Common questions.

Can each site have its own stock, settings and rosters?: Each site keeps its own stock and settings. Rosters need the HR & Payroll add-on.
Do all sites share one Xero or QuickBooks account?: The accounting connection belongs to the workshop. Eligible finalised invoices from its sites push to its connected Xero or QuickBooks Online organisation.
Can I move all my sites across?: Yes. Data import is free from any system. We agree the scope and timing with you, site by site if that suits.
Is there an SLA?: Standard plans have none. Enterprise support terms are agreed in writing.