Enterprise

Workshop Management at Scale

A fully branded, independently hosted platform for workshop groups, franchises, and enterprise operations. Your brand. Your data. Your platform.

Enterprise Features

Everything You Need to Run at Scale

Purpose-built capabilities for multi-location workshop operations.

White-Label Platform

Your brand, your domain, your identity. Deploy a fully branded workshop management platform that your teams and customers see as entirely yours — no PitlaneHQ branding visible anywhere.

  • Custom domain and SSL
  • Your logo, colours, and branding throughout
  • Branded PDF invoices, quotes, and reports
  • Customer-facing booking portal under your domain

Executive Dashboard

Real-time visibility across your entire operation. Monitor revenue, job volume, technician utilisation, and customer satisfaction from a single consolidated view — no more chasing reports from individual locations.

  • Cross-location revenue and margin tracking
  • Technician utilisation and productivity metrics
  • Location-by-location performance comparison
  • Exportable reports for board and stakeholder reviews

Multi-Location Management

Centralise what should be centralised, localise what should be local. Shared customer records and inventory visibility across sites, with granular per-location permissions so each site operates independently.

  • Shared customer database across all locations
  • Cross-site inventory visibility and transfers
  • Per-location user permissions and access control
  • Consolidated or per-site reporting

Dedicated Infrastructure

Enterprise-grade security and compliance built in. Isolated hosting, SSO integration, and data residency options — everything your IT and compliance teams need to say yes.

  • Isolated hosting environment
  • SSO via SAML 2.0 or OpenID Connect
  • Data residency options (AU, US, EU)
  • Custom SLAs with uptime guarantees

Unlimited Users & Onboarding

No per-seat pricing that punishes growth. Add as many users as your operation needs. Our team handles rollout planning, data migration from existing systems, and staff training across all your sites.

  • No per-user fees — ever
  • Structured rollout and migration plan
  • On-site or remote staff training
  • Data migration from any existing system

Priority Support & Account Management

A dedicated Customer Success Manager who knows your business. Priority ticket resolution, proactive health checks, and quarterly business reviews to ensure you are getting maximum value.

  • Dedicated Customer Success Manager
  • Priority support queue with escalation path
  • Quarterly business reviews
  • Early access to new features and beta programs

Who It's For

Built for Organisations That Manage Multiple Workshops

Whether you run 3 sites or 300, PitlaneHQ Enterprise adapts to your operational model.

Franchise Networks

Give each franchisee a consistent, branded platform while maintaining head-office visibility over performance, compliance, and customer experience across the network.

Multi-Site Workshop Groups

Consolidate operations across your locations. Shared customers, cross-site inventory, and unified reporting — without losing the autonomy each site manager needs.

Fleet & Dealership Service Centres

Manage high-volume service operations with technician scheduling, parts procurement, and real-time job tracking built for throughput.

Automotive Industry Bodies

Offer your members a modern workshop management platform under your association's brand — a compelling membership benefit that drives retention.

How It Works

From First Call to Full Rollout

A structured onboarding process designed for organisations, not individual shops.

01

Discovery Call

We learn about your operation — locations, team size, existing systems, and what success looks like for you.

02

Custom Proposal

A tailored plan covering branding, infrastructure, integrations, migration scope, and pricing based on your actual requirements.

03

Platform Setup & Migration

We configure your branded platform, migrate data from existing systems, and set up user accounts and permissions across all locations.

04

Training & Go-Live

Structured training for site managers and technicians. Phased rollout across locations with hands-on support at every step.

05

Ongoing Partnership

Your dedicated CSM monitors platform health, conducts quarterly reviews, and ensures your team gets maximum value as your operation grows.

Get Started

Talk to Our Enterprise Team

Tell us about your operation and we'll put together a tailored proposal. No commitment, no pressure.

Or email us directly at enterprise@pitlanehq.com.au

Not Enterprise? No Worries.

PitlaneHQ works brilliantly for single-site workshops too. Start with our standard plans and scale up when you're ready.