Auto service
Mechanic job cards for car workshops.
Keep logbook work, rego details, parts and bookings together. Follow the job through to a GST invoice.
- Logbook services
- Brake & tyre
- Rego / RWC
- Mixed makes
- Suburban
- 1–6 bays
Problem
Reception is the bottleneck.
The phone rings, the customer's at the counter, the tech needs a part code — and you're switching between three apps and a paper diary. That's how bookings get missed, parts get double-ordered, and reminders never go out.
Setup
What changes for Light Vehicle
- Trade presets are offered when you set up.
- Vehicle and Vehicles wording on the vehicles screens. Rego and odometer labels stay the same.
- Inspection template: Light Vehicle General Service.
- Job categories: Logbook Service, Brakes, Diagnostics.
- The diary uses bay for scheduling resources.
Bay diary
Diary that speaks bay.
- Drag-and-drop bookings, colour-coded by bay
- Create service templates with your own labour and parts lines
- Type the rego — make, model, year and VIN populate from the plate, so reception never re-keys vehicle details
- Factory logbook schedules for supported cars, with the PitlaneInfo add-on (from $39/mo)
- Every PitlaneInfo tier brings repair times and technical bulletins to the car in the bay; the tiers differ only in how many lookups they include. Subject availability depends on the matched vehicle, upstream coverage and workshop settings
- Automated SMS reminder fires before the appointment
Quotes and invoices
Quote to invoice without re-keying.
- Digital inspections with green/amber/red ratings and photos — turn failed or attention findings from a completed inspection into a quote
- Quote + photos sent from the iPad in the bay; the customer approves and e-signs online, which books it in as a pending job
- Approved quote becomes a job; job becomes an invoice
- Order parts straight from the job with live Burson EzyParts stock and pricing where supported — no separate portal tab
- Tracked, stock-linked parts deduct when the invoice is sent: from the invoice site's stock with Multi-Site routing enabled, or from workshop stock otherwise.
- GST-inclusive pricing supported; finalised invoices can push to Xero or QuickBooks Online once connected; imported invoices are excluded, and pushes pause while records are being linked or the accounting connection is changing
Service reminders
Reminders that bring customers back.
- Configure service reminders by date or kilometres
- Two-way SMS — customer replies "book me" from the cycle