See How Your Workshop Really Performs
Real-time workshop analytics and reports. Revenue tracking, technician utilisation, customer ranking, job breakdown, and PDF export. Built for Australian workshops.
THE CHALLENGE
Sound Familiar?
The Problem
- No visibility into workshop profitability — revenue numbers come from the accountant weeks later
- Technician performance is a gut feeling, not a measured metric with utilisation data
- Manual spreadsheet reports take hours to compile and are outdated by the time they are finished
- Cannot identify which customers drive the most revenue or which job types are most profitable
The Solution
- Real-time revenue and job reports that show exactly how your workshop is performing today
- Technician utilisation reports compare billable hours against shift hours to surface efficiency gaps
- One-click PDF export for any report — revenue, jobs, customers, technicians, or custom date ranges
- Customer ranking and job breakdown reports identify your best customers and most profitable services
FEATURES
Everything You Need
Revenue Dashboard
See total revenue, outstanding amounts, and payment collection at a glance. Filter by date range, site, or technician.
Job Status Breakdown
Visualise jobs by status — how many are active, awaiting parts, complete, or invoiced. Spot bottlenecks in your workflow.
Technician Utilisation
Compare billable hours against payroll hours per technician. See who is productive, who has capacity, and where time is being lost.
Customer Ranking
Rank customers by total revenue over any date range. Know who your top 10 customers are and how much they contribute.
PDF Export
Export any report to a professional PDF with your workshop branding. Share with business partners, accountants, or lenders.
Billable Hours Report
Track total billable hours per technician, per job, or per date range. Feeds directly into invoicing and payroll.
Invoice Aging
See outstanding invoices by age — current, 30 days, 60 days, 90+ days. Chase overdue payments before they become bad debts.
Audit Trail
Every change to every job, invoice, quote, and booking is logged. Who changed what, when, and why — full accountability.
HOW IT WORKS
From Start to Finish
Run a Report
Navigate to Analytics and choose your report type — revenue, jobs, technicians, customers, or utilisation. Select a date range and any filters.
Review the Data
Charts and tables update in real time. Drill down into specific technicians, job categories, or time periods to find the insights that matter.
Export to PDF
Click the PDF button on any report to generate a branded document. Perfect for management meetings, bank applications, or accountant reviews.
Take Action
Use the data to make decisions — adjust staffing, chase overdue invoices, renegotiate supplier terms, or reward top-performing technicians.
COMPARE
Why PitlaneHQ?
| Feature | PitlaneHQ | Spreadsheets | Other Software |
|---|---|---|---|
| Real-time revenue reporting | |||
| Technician utilisation metrics | |||
| Customer revenue ranking | |||
| Job status breakdown charts | |||
| Billable hours tracking and reporting | |||
| One-click branded PDF export | |||
| Invoice aging report | |||
| Full audit trail of all changes | |||
| Multi-site consolidated reporting | |||
| Date range and technician filters | |||
| Payroll vs billable hour comparison | |||
| Customisable report parameters |
USE CASES
Real Workshop Scenarios
Profitability Visibility
The Challenge
A workshop owner had no idea which job types were profitable. He was quoting flat rates based on gut feel and losing money on complex diagnostics.
The Solution
PitlaneHQ revenue reports broken down by job category showed that diagnostic jobs were underpriced by 30%. Billable hour data confirmed technicians spent 2x longer than quoted.
The Result
Adjusted diagnostic pricing based on actual time data. Workshop profit margin increased from 18% to 27% within two months.
Technician Accountability
The Challenge
A 5-technician workshop had one person consistently behind. The owner suspected the issue but had no data to have a productive conversation.
The Solution
Utilisation reports showed the technician at 42% billable vs the team average of 71%. The data made the coaching conversation factual rather than confrontational.
The Result
After targeted coaching, the technician improved to 63% utilisation within 6 weeks. The owner saved the cost of hiring a replacement.
Bank Reporting
The Challenge
A workshop applying for a business loan needed revenue documentation. The accountant was 3 months behind on bookkeeping.
The Solution
PitlaneHQ exported branded PDF revenue and job reports for the past 12 months in under 5 minutes. The bank accepted them as supporting documentation.
The Result
Loan approved in 2 weeks instead of the 6 weeks it would have taken to wait for the accountant to catch up.
FAQ
Frequently Asked Questions
What Workshops Are Saying
Customer stories coming soon. We are building something workshops will love.
Ready to Streamline Your Workshop?
Join hundreds of Australian workshops already using PitlaneHQ to manage their business more efficiently.